Core systems

Andover, Mass. - CGI's special investigative unit (SIU) operating within Clarendon National Insurance Co. has concluded a probe that resulted in the arrest of four California residents. Six felony charges have been lodged in connection with a fraudulent auto theft claim that was filed with Clarendon.On March 1, 2006, California Insurance Commissioner John Garamendi announced the arrests and added: "These types of false claims cost all of us more in the form of higher insurance premiums. My department will continue to fight this fraud to help ensure a fair, affordable insurance system for all Californians."

Washington, D.C. - United States Senators John Sununu (R-N.H.) and Tim Johnson (D-S.D.) have introduced the "National Insurance Act of 2006," legislation that would allow life and property/casualty insurers to choose federal rather than state charters under an "optional federal charter" regulatory system.Sununu and Johnson, both members of the Senate Committee on Banking, Housing, and Urban Affairs, introduced the legislation on Wednesday, April 5. The measure has been referred to the Banking Committee where hearings are expected later this spring.

El Segundo, Calif. - In response to interest, Computer Sciences Corp.'s board of directors has decided to explore strategic alternatives to enhance shareholder value, including a potential sale of the company.The company has retained Goldman, Sachs & Co. as its financial advisor in this process. CSC cautions that there can be no assurance the exploration of strategic alternatives will result in a transaction, and the company does not intend to disclose developments regarding its exploration unless and until the Board of Directors has approved a specific transaction.

Santa Clara, Calif. - Itemfield, a provider of complex data transformation software, has formed a relationship with Adobe Systems Inc. to work together to develop a solution designed specifically for the insurance industry.The combination of Adobe's intelligent forms that support the ACORD XML data standard with the process-specific business rules and complex data transformation capabilities from Itemfield can help insurers increase efficiency by accelerating the processing of transactional data in electronic forms, such as quotations and new business submissions, according to the two companies.

Seattle - Safeco has named William Jenks chief information officer, effective April 17, 2006.Jenks most recently served as executive vice president and chief information officer of worldwide operations at Publicis Groupe, one of the world's largest advertising and media companies. At Publicis, Jenks led the consolidation of separate technology platforms following a major corporate acquisition. He also realigned the company's technical resources to support top-line business objectives and improve the efficiency of its global workforce.

New York - Lexington Insurance Co., a member company of American International Group, Inc. (AIG), has launced a new online site, www.lexaehelp.com, to provide relevant information to professionals carrying architects and engineers (A&E) liability insurance. The new Web site was created to provide insureds with access to ongoing education modules, contractual information and legal information resources."Because of the specialized liability concerns of architects and engineers, we created www.lexaehelp.com to give our A&E insureds resources specific to their field--including online classes that satisfy state requirements--to assist in mitigating risks and liabilities," says Kevin Kelley, CEO, Lexington Insurance Co.

Las Vegas - Recognizing the growing role of enterprise systems in assisting companies to meet the increasing challenges of corporate compliance and risk management, SAP AG is acquiring Virsa Systems Inc., a privately-held supplier of cross-enterprise compliance solutions. The announcement was made at Simplify, the 2006 Virsa Customer Conference, being held in Las Vegas.Founded in 1996, Virsa has more than 300 enterprise customers, many of which are global 1000 companies, across all major vertical market segments. SAP stated that the transaction with Virsa is continuing evidence of its strategy to use "fill-in" acquisitions to add to its broad solution offering by gaining specific technologies and capabilities that meet the needs of its customers, within industries or across industries, while maintaining its successful organic growth track record. Terms of the all-cash transaction were not disclosed.

RESEARCH RATES AUTO INSURANCE WEB SITESNew research released by Change Sciences Group Inc., a White Plaines, N.Y.-based online financial services benchmarking firm, shows that a handful of auto insurance Web sites are working hard to demystify rates, discounts and claims in an effort to win consumer trust and new business. The research, covering 24 sites, identifies a number of trends relevant to carriers and consumers alike, from allowing consumers to compare their rates with other carriers to presenting some information about the things that affect a person's rate. Sites still have a long way to go when it comes to online execution: Only 40% of sites allow a consumer to follow through on a quote and buy the policy online, and 65% of the sites that do allow consumers to buy online don't make the process as easy as it could be. The top 10 sites, according to Change Sciences are:

E-Z DATA LEVERAGES LATEST WINDOWS TECHNOLOGYClient Data System 6, the newest version of the E-Z Data Inc.'s Windows-based solution for practice and relationship management, addresses specific requests from E-Z Data's current corporate customers, and leverages the latest in Windows technology. Version 6 was designed to provide users with more benefits including control over icon size and desktop look and feel, easier query processing and superior performance, refreshed reports, improved integration with Microsoft Office Outlook for an easier, more intuitive calendar, password requirements and expiration, secure contact fields, database encryption, and private form letters for greater security, a complete HIPAA compliance system that helps prevent HIPAA-protected individuals from receiving unprotected mailings.

POLICY PROCESSINGThe Cumberland Insurance Group, a Bridgeton, N.J., multi-line carrier, has placed Mount Arlington, N.J.-based AGO Insurance Software Inc.'s Commercial Multi-Peril Policy System in its production environment. The Windows program will be used to streamline the policy cycle process for CMI.

Seoul, Korea - In what is being called the largest deal of its kind for the financial services industry in Korea, Kyobo Life Insurance has contracted IBM to operate and manage its IT infrastructure.Under the terms of the 10-year agreement which has a total contract value of approximately 340 million U.S. dollars, IBM will provide IT strategy consulting services to help develop and advance Kyobo's IT vision and strategy. IBM will also manage the company's servers, storage systems, network and desktop computers and operate its data and disaster recovery centers. Additionally, IBM will provide IT skills development and IT management training services, called 'IT University', for Kyobo's employees.

Washington - The American Academy of Actuaries disclosed that a future large terrorist attack in New York City could result in $778 billion in insured losses.Speaking at the National Association of Insurance Commissioners (NAIC) public hearing on "Terrorism Insurance Matters," Michael McCarter, chairperson of the Academy Terrorism Risk Insurance Subgroup, provided potential property/casualty, and group life insurance losses as a result of various types of terrorist attacks. His group estimated potential insured losses from a conventional truck bomb terrorist attack, as well as medium and large chemical, nuclear, biological or radiological (CNBR) events caused by terrorism.

Bowling Green, Ohio - Sky Financial Group Inc. has hired Zahid Afzal as executive vice president/chief technology officer. He will report directly to Les Starr, corporate executive vice president of technology and operations.Afzal comes to Sky from Bank of America, where he was a senior vice president and chief information officer of the consumer banking division. While at Bank of America, Afzal directed the consumer banking information technology initiatives and successfully implemented several programs, which reduced expenses while growing the business organically and through mergers and acquisitions. Prior to Bank of America, Afzal was the chief information officer for Broadslate Networks and a senior technology executive for Citicorp.

New York and Emeryville, Calif. - After the completion of a successful 18-month pilot, Empire Blue Cross Blue Shield and RelayHealth Corp. are expanding the RelayHealth webVisit service to all members of Empire's HMO plan.Beginning July 1, 2006 more than 400,000 HMO members will have access to RelayHealth's Web-enabled doctor visits. As part of the expansion agreement, Empire will also make RelayHealth available to all of its national Administrative Services Only (ASO) accounts as a new benefit.

Chicago - The U.S. property/casualty insurance industry will report deterioration in profitability in 2005 because insured catastrophe losses reached record levels in 2005, according to Fitch Ratings.The decrease in profitability is largely due to the destruction from Hurricane Katrina, the most devastating insured loss event in history, and Hurricanes Rita and Wilma, each of which will rank among the top 10 historical insured loss events.

New York City - The National Association of Insurance Commissioners (NAIC) has launched a comprehensive public education program to assist consumers with information about insurance issues.Under the banner of "Insure U," the campaign has two objectives: to help consumers get smart about insurance as their needs change at different life stages, and to educate them about how to avoid being scammed by fake insurance companies. The program includes an online education site and public service announcements in English and Spanish.

Okemos, Mich. - Sircon Corp. and Efficient Forms LLC, Littleton, Colo., have formed an exclusive partnership designed to build on each other's products and customer bases to create an online platform for agent hiring, contracting and licensing for insurance agents, carriers and regulators. The partnership is a step toward creating a single online community where insurance carriers and their distribution partners can collaborate through an integrated, coordinated network, according to the two companies."This combination provides online capabilities that can transform processes between insurance carriers and their distributors," says Gary Gummig, vice president of business development at Sircon. "By integrating online services that will automate transactions and workflow, and virtually eliminate paperwork, this creates opportunity for unprecedented process breakthroughs."

Redwood City, Calif. - When asked about the importance of securing data and the confidence in how well data is secured using encryption technology, there was a significant split among respondents to a recent survey conducted by Ingrian Networks Inc. Fifty-four percent of financial services IT executives agreed or strongly agreed that encrypting "data at rest" is a high priority for their organization, while 39% disagreed or strongly disagreed that it is a high priority."The financial services industry is at a crossroads when it comes to security in general and enterprise encryption strategies in particular," says Lane F. Cooper, director, InfoTech and author of the study.

Bettendorf, Iowa and Edison, N.J. - Fraud Resource Group, a business, insurance and identity fraud investigative and consulting firm, is using StrikeForce Technologies' products to launch a Web-based identity validation and authentication service, called the Trusted Customer program, which is designed to help prevent fraudsters from setting up fraudulent accounts and stealing high-value vehicles, goods and rental equipment.Construction equipment theft is a $1 billion annual problem, according to the National Insurance Crime Bureau, and only 10% to 15% of stolen equipment is ever recovered, according to the National Equipment Register. Fraudsters, posing as customers and contractors, use false credentials and stolen credit card data to "rent" vehicles, tools, and construction equipment. The rental stores lose equipment and potential income until a replacement arrives, and the legitimate credit card holder is left to dispute the charge.

Newark, Calif. - Increases to hurricane landfall frequencies in the U.S. hurricane model from Risk Management Solutions (RMS) will increase modeled annualized insurance losses by 40% on average across the Gulf Coast, Florida and the Southeast, according to RMS. And modeled annualized insurance losses in the Mid-Atlantic and Northeast coastal regions will increase by 25% to 30%, relative to those derived using long-term 1900-2005 historical average hurricane frequencies.This new view of risk is driven by an increase of more than 30% in the modeled frequency of major (Saffir-Simpson Category 3-5) hurricanes making landfall in the U.S. to account for current elevated levels of hurricane activity in the Atlantic basin, which are expected to persist for at least the next five years. When compared with a pre-2004 historical baseline, as has been previously employed for quantifying insurance risk, the increases in modeled annualized losses are closer to 50% in the Gulf, Florida, and the Southeast.