Coronavirus

The insurer's plans are rooted in understanding the customer journey, says Chetan Kandhari, SVP and chief innovation and digital officer for Nationwide.

Collaboration and digital transformation has had to adapt in the new world, says Amjed Al-Zoubi.

Commercial insurance companies and employers want to understand the current pandemic and how to mitigate the risk of future shocks.

(Bloomberg) -- Health insurer Humana Inc. is sending at-home screening tests for cancer and other conditions to more than a million of its members who may have postponed medical care because of Covid-19.

Insurtech has more to partner on than compete on, and we all have a greater chance of success when we find ways to work together.

People buy insurance for peace of mind, and there are steps insurers can take to help further ease customers’ minds during this difficult time.

Our third monthly survey found almost six out of 10 employers report that their plans for the return to work are stymied by uncertainty — specifically, a lack of clarity on the right timing, and persistent questions about how to provide a safe environment for their employees.

The world’s largest insurance market proposed a new type of policy that would cover revenue lost during a lockdown when businesses are ordered to close,

Hiscox Ltd. and other insurers indicated in the FCA case that they would argue against paying out fully on such claims, saying that shops in Sweden lost money even without a strict lockdown.

Deloitte's Gopi Billa joins the show to talk about what the insurance workplace will look like as COVID-19 restrictions are lifted and carriers make choices about their workforce.

While there are some signs of business slowly returning to normal as lockdown measures are eased, many financial firms are still keeping employees away from their offices.

Travelers' EVP and chief technology and operations officer Mojgan Lefebvre joins the show to discuss the company's tech priorities before, during, and after the pandemic; and how the company is keeping up its recruiting and onboarding of key tech talent during this crisis.

Month-to-month changes in the insurance industry's fiscal outlook will impact digital choices.

The White House wants Congress to require hospitals and insurers to reveal the prices they negotiate for medical services as part of any additional round of coronavirus stimulus.

Companies who had already adapted to a culture of digital innovation technology have proven more successful during this sudden and dramatic shift.

Coronavirus has exposed that risk is ever-present and the traditional inequities in insurance levels for women should be addressed.

Insurance policies typically sold through face-to-face channels require intense advice and demand creation. Insurers must take steps now to adapt to the new landscape.

Many insurers report no changes to their plans, with some reshaping and a few accelerating, but very few pausing or retrenching.

Research from Digital Insurance's parent Arizent finds the pandemic has highlighted the importance of having a strong digital presence across all sectors, including insurance.