Coronavirus

Deloitte's Gopi Billa joins the show to talk about what the insurance workplace will look like as COVID-19 restrictions are lifted and carriers make choices about their workforce.

While there are some signs of business slowly returning to normal as lockdown measures are eased, many financial firms are still keeping employees away from their offices.

Travelers' EVP and chief technology and operations officer Mojgan Lefebvre joins the show to discuss the company's tech priorities before, during, and after the pandemic; and how the company is keeping up its recruiting and onboarding of key tech talent during this crisis.

Month-to-month changes in the insurance industry's fiscal outlook will impact digital choices.

The White House wants Congress to require hospitals and insurers to reveal the prices they negotiate for medical services as part of any additional round of coronavirus stimulus.

Companies who had already adapted to a culture of digital innovation technology have proven more successful during this sudden and dramatic shift.

Coronavirus has exposed that risk is ever-present and the traditional inequities in insurance levels for women should be addressed.

Insurance policies typically sold through face-to-face channels require intense advice and demand creation. Insurers must take steps now to adapt to the new landscape.

Many insurers report no changes to their plans, with some reshaping and a few accelerating, but very few pausing or retrenching.

Research from Digital Insurance's parent Arizent finds the pandemic has highlighted the importance of having a strong digital presence across all sectors, including insurance.