Coronavirus

When the government instead purports to rewrite the terms of policies already in force, serious problems arise.

The crisis taught us a lot about what we can plan for, how digital can change the trajectory of our business lines, and how at the heart of digital solutions will always be a dedicated workforce.

Previous digital investments are paying off, says SVP Kara Hoogensen.

More workers will be home-based either permanently or part-time in the post-COVID-19 era.

Learn how data informed Allstate's decision to rebate auto insurance customers as COVID-19 kept cars off the road.

A dozen business owners -- including celebrity chefs, Native American casino operators, restaurant chains, a scuba-diving shop and a movie theater operator -- have sued insurers for refusing to honor policies.

Insurers who cling to the business structures and systems of The Before Times may not be able to adapt.

Allstate expects to give back more than $600 million, while, American Family Insurance said it plans to return about $200 million.

The coronavirus relief legislation could result in private mortgage insurers having to hold more capital, a B. Riley FBR analyst report said.

DI editor Nathan Golia and Celent's Karlyn Carnahan discuss her report, Covid-19: Three scenarios for insurers

Join editor in chief Nathan Golia and Celent head of P&C Karlyn Carnahan for a discussion of the potential futures insurers could face after this crisis subsides.

The impact on our sector is uncertain in every way but its depth.

Insurance product creation historically has been based on historical data – the rear-view mirror view. However, there is a fundamental change afoot that cannot be ignored.

A group of German startups are working on an application that will help the government track people who have been exposed to the novel coronavirus and, ultimately, ease restrictions when the pandemic begins to subside.

Proposed bills require insurers to pay out even if policies included language to exclude losses from virus-related issues.

Medicare telehealth policy changes are putting pressure on private plans to follow suit.

A common target of insurtechs, small businesses are likely to demand changes from their insurance providers in the post-covid-19 world.

The way insurance companies respond to the COVID-19 crisis is indicative of how the industry will meet the biggest challenges going forward: the disappearing retail customer, over-regulation, shrinking product margins, low customer loyalty and public distrust.

Growing scrutiny of civil authority clauses and what constitutes property damage means the industry is likely to face more pushback.

Tech from Human API was rolled it out faster and more broadly because of the virus following a pilot project last year.