Coronavirus

When the government instead purports to rewrite the terms of policies already in force, serious problems arise.

The crisis taught us a lot about what we can plan for, how digital can change the trajectory of our business lines, and how at the heart of digital solutions will always be a dedicated workforce.

Previous digital investments are paying off, says SVP Kara Hoogensen.

More workers will be home-based either permanently or part-time in the post-COVID-19 era.

Learn how data informed Allstate's decision to rebate auto insurance customers as COVID-19 kept cars off the road.

A dozen business owners -- including celebrity chefs, Native American casino operators, restaurant chains, a scuba-diving shop and a movie theater operator -- have sued insurers for refusing to honor policies.

Insurers who cling to the business structures and systems of The Before Times may not be able to adapt.

Allstate expects to give back more than $600 million, while, American Family Insurance said it plans to return about $200 million.

The coronavirus relief legislation could result in private mortgage insurers having to hold more capital, a B. Riley FBR analyst report said.

DI editor Nathan Golia and Celent's Karlyn Carnahan discuss her report, Covid-19: Three scenarios for insurers