Customer data

SVP of digital Andy Breen says that insurers should focus on the data that teaches the machine and let others handle the inner workings.

Cyprus-based insurer deploys new platform for life, investment and health lines of business.

More than a third of customers prefer automated service via machine learning to alternatives, according to Celent report.

New study reveals large gap between consumer expectations and how organizations act on them.

The Signal mobile app, available in Arizona, measures driver attentiveness in addition to traditional metrics.

While other industries struggle to actionalize customer data, insurers see a lift from more targeted messaging

Technology is adding a new dimension to insurers' analytics practices as essential information for customer applications may be already readily available.