Customer service

The upgrade will provide Midwest Builders’ Casualty with easier integration capabilities of other third-party vendor technology.

As Hurricane Matthew rolls onto the southeastern coast of the U.S., insurance carriers are leveraging the increased connectivity of their customer base to get important information out.

Slice's policies can be purchased online or via mobile app.

A reported $250,000 in damages was prevented across 14 different churches thanks to installed sensors, according to the companies.

For a better customer experience, insurers should take a look at customers' travels through their processes.

The insurance software company is tapping into IBM's cognitive computing platform Watson for joint offering.

The company expands its suite of Labs of Forward Thinking.

AIG's customer-focused design roadmap guides value proposition development and introduces key steps to integrating customer insight, exec says,

Members will receive a free bilingual Garmin vivofit3 wearable to help track progress.

Aetna will subsidize Apple Watch purchases for its customers to support a suite of apps for the wearable device.

Verisk Insurance Solutions joins Guidewire PartnerConnect and augments the software provider's policy admin system.

Authorities' hands-off approach likely won't stay for good, however, as regulators may seek to implement a pre-market approval system.

Udo Neumann will head technology for the diversified insurance and financial services provider.

The integration helps leverage data across the insurance enterprise.

Guidewire ClaimCenter will replace the mutual insurer's previous third-party claims management system.

ICC will leverage App2Data to decrease turnaround times on quotes.

The pay-per-mile insurer has rolled out new claims and document management technology at the same time it announces acquisition and new funding round.

The company is opening its wearable-technology powered product to older customers.

The Ohio insurance company will modernize using Innovative Computer Systems' cloud-based platform.

The European Insurer continues its longstanding relationship with the vendor.