Data and information management

The platform aggregates external data on new business and applications into a single repository to sure up enterprise reporting to regulators.

Facebook CEO faced grilling from lawmakers over the company's stewardship of customer data.

The Facebook CEO made it clear that, even today, he isn’t concerned with what users might reasonably expect him to do with their data, as long as he’s taking care of his 'third-party problem.'

Automating manual processes and insurers' growing use of technology are two leading factors behind the change, detailed in a new three-year innovation plan released by the organization.

Many organizations have shortcomings in the areas of data management and governance, and don't believe they have the insights needed to drive decision-making, says David Stodder.

Analytics skills are in short supply, but demands for data-driven results are not. Here are Forrester’s top tips on how chief data officers can drive business strategy.

New business models based on blockchain and cognitive intelligence are coming, which will lead to the introduction of smart contracts for greater efficiency.

Retailers are eyeing health insurers as acquisition targets to improve their pharmacy business, but carriers' information assets and analytics prowess are prizes as well.

While industry observers are excited by the prospect of additional data and tech innovation boosting the company, the reinsurer is cautious.

A growing emphasis on measuring the performance of every operation across an organization to get a daily view of their performance is driving demand.

Organizations that adopt Voice over Internet Protocol for their communications, such as video conferencing, need to take additional steps to keep sensitive data secure.

The pilot program will be used in a cross-industry initiative designed to improve and validate the information in provider directories.

Infrastructure- and platform-as-a-service offerings give a big boost to carriers' customer portal and analytics initiatives, Novarica survey finds.

Retraining efforts are becoming popular because it's easier to teach tech knowledge to industry experts than vice versa.

The addition comes as the company is in the midst of several key digital initiatives.

It's crucial that insurers develop clear career-path options for these valuable staff, because there will be lots of competition for the skills.

With mobile channels matured, the insurer looks to capitalize on other emerging technologies, including virtual reality and the Internet of Things.

There’s no shortage of tech solutions coming to market in the insurtech era, but it all comes back to customer wants, panel says.

Organizations need to continue to build an agile data environment that can accommodate traditional BI platforms in concert with a modern information environment.

Led by chief digital transformation officer Todd Fancher, AmFam's innovation strategy will lean on small teams and focus on customer experience.