Data and information management

Survey reveals that poor customer service makes consumers more apt to commit fraud.

Drill-down capabilities enable analysts to dig deeper into different dimensions of the data for key insights.

The Open Data Center Alliance will work toward developing more open and interoperable cloud and data center solutions.

As an innovation inabler, IT needs to be able to turn things around faster than ever, and at the same time, let the business guide the process.

Steve Betts, who is currently the chief information officer for Aon Benfield, has been named global CIO for Aon, reporting to Christa Davies, Aon’s EVP and CFO. He will continue in his current role at Aon Benfield until a replacement is named.

The insurer enables five different business lines to tap into common data services supported by a data warehouse.

The agency says insurance ratings continue to emphasize intrinsic financial strength; does not expect government assistance when rating insurers.

Claims management efforts are inconsistent, especially when it comes to musculoskeletal claims, according to a new report.

S&P revised outlook on State Farm to stable; A.M. Best and Moody’s react to announcement that Liberty Life will coinsure its individual life business to Protective Life Insurance Co.

Women in Insurance Leadership Forum keynote speaker, Guy Carpenter's chief economist Joan Lamm-Tennant, explains how insurers can best respond to a changing economic landscape.

Driven by visions of future savings, some enterprises are flirting with the idea of thin clients, but users will not be so easily parted from their desktop PCs and laptops.

The recent extension does little to address the long-term viability of financially hobbled flood insurance program.

Towers Watson says that while insurers have made progress in their ERM efforts, the industry still faces challenges.

Rep. Ed Royce lists specific "fixes" he wants to make in the law if the GOP seizes a House majority next year.

The BI solution is designed to help drive business improvements across the enterprise.

Facebook is suing some spammers, but will it really do any good?

Given its value, it must be treated with the same sense of security and accountability as money.

Fitch Ratings reveals that the losses could be almost double what insurers previously expected.

Solution intended to foster payor/provider alignment, promote engagement with two-way communication through a provider portal and interactive dashboards.

RIMS survey says rate of premium loss decreased during the last quarter.