Data and information management

Digital Insurance spoke with Scott Higgins, EVP, president of middle-market and national property, business insurance field for Travelers.

A comparison of the various forms of cloud tenancy across five important areas for insurers: cost, security, agility, maintenance, and scalability.

The 2022 LexisNexis U.S. Auto Insurance Trends Report reveals data concerns but general optimism around the future of telematics.

Some states have begun using the technology or are considering it to find uninsured drivers.

There is a clear business case for democratizing – or said more plainly, broadly sharing – data across an enterprise. If we responsibly open up data while working to mitigate the potential risks, there can be meaningful payoffs for our customers and companies.

Digital Insurance spoke with Claire Burns, chief marketing and communications officer at The Hartford about digital customer experience and plans for the future.

After reviewing the claims data from 2019 to 2021, Embroker uncovered some interesting trends and shifts that can help insurers predict the types of claims that businesses will most likely continue to see in 2022.

Russian digital warfare against Ukraine and potentially other nations as part of its invasion is prodding cyber insurers to beef up language protecting them against losses, and has left policyholders uncertain about the extent of their coverage.

Also: Parametrix, Boxx, Denim Social in insurtech career notes.

Changing consumer expectations, new workplace realities and increasing demand for third-party access to data are pushing companies to re-invent cybersecurity's role for the future.

COVID-19 has accelerated some trends that look certain to reshape the insurance industry. At the same time, some of the problems that have challenged the industry over the past decade have not gone away. In a new report, McKinsey examines actions insurers can take to address the challenges of this period of intense flux.

We want insurers to transform from premium collectors to lifelong protectors. And technology is at the core of helping them achieve this.

Nearly three-fourths, 72%, of companies are planning to increase staff in the next 12 months, according to the Q1, 2022 U.S. Insurance Labor Market Study results from The Jacobson Group and Ward Benchmarking at Aon.

Technology investment is showing no signs of slowing down, M&A continues at a torrid pace and the composition of the independent channel is shifting with generational changes. One thing remains certain: the independent channel has a lot to look forward to in the coming year.

Digital Insurance spoke with Steve Prymas, the chief insurance officer of Embroker, a digital insurance platform, about new products, cybersecurity and digital transformation within the industry.

Insurers that are able to make the best use of data are already winning market share, improving key ratios and generating superior risk intelligence, according to a report from the Capgemini Research Institute.

A recent study shows cyber incidents, business interruption and natural catastrophes are the most important global business risks for companies in 2022.

Allstate and John Hancock recently announced a partnership to reward John Hancock Vitality members with points if the policyholder is also a safe driver with the Allstate Drivewise program. The alliance is the first of its kind and could be an indicator of where the insurance industry may be going.

The pandemic and industry challenges that lie ahead have fast-tracked innovation and a push for much needed modernization in the industry.

As we look ahead, evolving technologies are presenting home and auto owners with new potential risks. Hacking and ransomware, once confined to computer networks, may become an endemic cyber vulnerability for our increasingly connected vehicles and “smart home” devices. Yet many of these same technologies could create new data sources and risk mitigation options for personal lines insurers.