Data architecture

Companies that produce hardware designed to detect and mitigate water damage see insurers as natural partners.

Effective leaders establish and communicate a short list of priorities linked to business objectives so that everyone can align and contribute.

Carriers are able to leverage delayed flight information to provide customers with various other options of travel, similar to the hospitality online marketplace.

Applications include the faster delivery of claims payments, identifying fraud and leverging connected IoT data for improved actuarial models.

The insurer embeds new technologies, such as AI and IoT, into its organization on an ad-hoc basis, rather than developing products separately in a lab and force-fitting them.

New software the company is rolling out for more utilitarian UAVs may play a more lasting role in its attempts to spread the reach of its chips.

Managing this crucial component of data management will help carriers get better results from their analytics, AI and blockchain initiatives.

Facebook CEO faced grilling from lawmakers over the company's stewardship of customer data.

The growth in digital transformation efforts is driving the need for more CDOs. Forrester Research looks at how strategy, governance and execution separate the best from the rest.

Incumbents need to think like challengers: They have everything to lose, and not a lot to gain.