Digital Transformation

Insurance companies have an opportunity to be at the forefront of climate change mitigation.

Rising repair costs and lack of insurance education contribute to coverage gaps.

At the heart of the industry's self-billing challenges is data — how it's stored, how it moves between partners, how it's cleaned for use.

The main opportunity comes from the ability to optimize workflows and offer better pricing models.

Growing up surrounded by search technologies, online shopping, and mobile apps means that these digital natives have come to expect speed and efficiency.

The new suite enhanced the Vehicle Care by Assurant app and its features, including simple online tools and policy management.

One area that has progressed by leaps and bounds is new user interaction technologies like messaging, chatbots and real-time video chats.

As consumers continue to rely more on digital transactions, it will become increasingly important for incumbent insurance carriers to integrate new technologies.

Gartner survey finds modernizing applications a great concern for carriers, along with data analytics.

Communications, parametric coverage and managing data are among the applications taking hold

Widespread digitalization creates more opportunities for bad actors to manipulate insurance services.

Seven out of ten insurers identified data pre-fill as one of their top investments for sales.

Technology can help during difficult economic times and it can present new avenues for growth.

The idea is to use advanced analytics to drive innovation and create actionable insights throughout the insurance lifecycle.

Insurance companies that best leverage data-driven technology solutions to predict and understand the intricate morass of new risks will position themselves to succeed.

Chaz Perera, CEO of Roots Automation, writes about three trends the industry faced this year and what may happen next.

Economic uncertainty and growing up in a digital age have shaped the way these young consumers interact with insurance.

The next year is likely to bring customer-centric development and solidify Insurtech 2.0.

Based on Keynova Group's 2022 Mobile Insurance Scorecards, there are three trends to watch in mobile apps.

To stay ahead, insurers must assess the factors shaping the industry including emerging technologies.