Digital Transformation

In this exclusive video from Dig In: The Digital Future of Insurance, Pacific Life CMO Brian Woolfolk discusses the company's transition to being digital-first.

According to recent SMA research, half of P&C insurers state that their company is in “transformation mode.”

Carriers see the potential in industry disruption from cooperative arrangements.

Digital execution plans will often feature speed, agility, and minimal viable products -- or experience.

Because they are limited in both budget and resources, smaller carriers need to be more nimble and pivot quickly when needed.

Industry 4.0 was already underway before AI, 5G and the IoT became household buzzwords. But now that they're here, they're accelerating the rate of transformation like never before.

Former CISO of Aetna and CIO of World Bank join life insurer's Enterprise Technology and Experience organization, reporting to Gareth Ross.

Unlike CIOs of old, today’s technology leaders may have to set aside personal and professional opinions, embracing a range of resources, tools, and processes versus one set in stone, universal approach.

Following the publication of the new Technology Vision study, Accenture director Michael Biltz reveals where organizations are putting their technology investments, and why.

Insurers would be wise to start shifting from thinking first about regulators and intermediaries to looking at increasing customer value, say McKinsey presenters.

Carriers have seen how insurtechs are looking to attack the sector, and are now pivoting their strategies to match.

Frank Neugebauer, formerly of Genpact and ACORD, will run the new business segment.

Top investments to support digital transformation are focused on migrating to the cloud and IT security, as well as artificial intelligence, big data, and the Internet of Things.

Insurers trying to reach entrepreneurs are trying more data-driven automation to speed the process.

Companies are tempted to view transformation as a predominately organizational journey, but they need to think much more holistically in order to achieve success.

The company was able to decrease costs while enabling intelligent content capture and making data accessible across business units.

Lack of clarity is a major contributor to project failures and accompanying wasted resources.

Employers-backed startup leverages cloud for a seamless digital experience, says president Tracey Berg.