Digital Transformation

Featuring digital leaders from Liberty Mutual, MetLife, State Farm and more.

The speciality insurer has introduced a new cybersecurity tool through IronSDN and solutions for electrical and equipment risks with Schneider Electric.

Agencies have no choice but to accelerate their digital transformation initiatives.

Undoubtedly, insurers are planning for expected and unexpected events that may disrupt their businesses in the new year.

As its exclusive insurer, Nationwide will provide coverage, data and education to the many organizations of Adopt a Pet.

Underwriting depends on data, and data—how we source it, how we analyze it, and how we use it—is evolving at an exponential pace.

Working together with new incumbents, customers and internal employees is a trend we will see take off.

Across the sales value chain, insurer executives generally have low satisfaction with digital sales capabilities.

Applying AI technology moves slowly, but has potential to produce more sophisticated insights

The conversion process can be fraught with integration complexities.

Digital first notice of loss increases overall satisfaction for customers who use those tools.

AI tools can help insurers with historical loss projections more effectively predict the impacts of future catastrophes.

First-party claims service makes real-time communication possible.

The National Flood Insurance Program is a primary source of flood insurance but Risk Rating 2.0, could change that.

The need is clear for a more cohesive and comprehensive approach, including a combination of digital eldercare services and re-invented insurance products.

Coverage supports seniors continuing to live at home, offers wellness benefits.

A new research report from SMA reveals that 85% of personal lines insurers are currently developing or deploying channel expansion strategies.

Both have a mutual goal of keeping systems secure and their customers' information private.

Three examples of how industry leaders are building brands and growth strategies based on personalization.

Intelligent automation software and responsive smart forms are vital for a frictionless user experience.