Homeowners insurance

Home insurers' digital tools and data analytics need to reflect the rapidly changing reality.

Insurers protecting Florida’s homeowners are going under and it’s not the state’s storms dragging the firms down -- it’s a deluge of lawsuits and fraud.

Keeping track of frequent changes to homes has become a complex issue for many insurers. With limited resources and rising customer expectations, many insurers are moving beyond traditional forms of customer outreach – emails, phone calls, and on-site inspections— to obtain the latest underwriting data about the properties in their portfolio.

Nationwide recently announced a new partnership and the expansion of another as the company continues to grow its Internet of Things capabilities.

Despite an influx of potential rental insurance customers, carriers must innovate to cut through the noise and connect with their best prospects on a personal level to ultimately turn them into a client. With so much competition, simply reaching out at the right time may not be enough. Insurers need to understand these consumers on a deeper level.

Digital Insurance spoke with Brett Jurgens, the CEO of Notion, a DIY smart home monitoring company, which is owned by Comcast, about how Notion works with insurers and what benefits smart home monitoring has for policyholders.

In other news: Overhaul and Movingdots collaborate; Zurich Resilience Solutions adds DEI service; Vertafore names chief technology officer.

Many of the opportunities that exist now and in the coming year are being shaped by the world around us and the uncertainty created by the pandemic.

Lemonade Car, a telematics auto insurance product, is now live in Illinois and will roll out across the U.S. soon.

Nationwide’s Sarah Jacobs, vice president of personal lines product development, spoke with Digital Insurance about a recent survey on smart home devices and the future of IoT at Nationwide.