Claims

Many insurers report no changes to their plans, with some reshaping and a few accelerating, but very few pausing or retrenching.

Tokio Marine is also using a new product developed by Tractable, Loss Adjuster Application.

Insurers are looking at more than $7 billion in claims, says Aite Group.

With insurers rapidly deploying digital capabilities in order to service socially distancing customers, Jamie Yoder of Snapsheet thinks these habits could stick and become status quo going forward.

The future for insurance carriers looks bright when it comes to claims advancements this decade.

While digital capabilities have led to record-high claims satisfaction, a mix of high-touch and online services are preferred.

Though Metromile sells insurance on its own in the U.S., it is exploring some licensing of its proprietary tech.

While consumers grow more at ease with digital contact every year, they remain more at ease with non-digital status updates on the whole.

Farmers and other carriers are engaging and empowering their customers’ self-service lifestyle and thirst for real-time access to information.

From Insuretech Connect in Las Vegas, dispatches on carriers' digitalization efforts.