Claims

There is a need to understand how mental health impacts workers' compensation claims.

The top five insurance companies have an average homeowners market share of 9.15% as of December 31, 2024.

The top five insurance companies have an average private passenger auto market share of 12.72% as of December 31, 2024.

Wall Street brokers have started selling insurers' claims tied to Los Angeles' deadly wildfires, which may trigger a payout from the utilities blamed for the destruction, according to people familiar with the matter.

Insurance is about sustainability, it provides a layer of financial support to families, businesses and communities.

The top five insurance companies had an average property-and-causalty market share of 6.61% as of December 31, 2024.

Brett Laker, head of North America for UnderwriteMe focuses on trends he's seeing for 2025 and how AI will empower underwriters with data for faster decision making.

Research reveals three key areas where an empathy-first approach from carriers can mitigate stress and improve the overall policyholder experience.

Embedded insurance complements traditional channels by reaching previously inaccessible customers with simple, digital-first products.

Improvements to workflows and operations boost customer service and help tailor products, making coverage more attractive.

Insurers are seeing improvements in workflows, authentication and adjudication.

One of the main factors affecting the casualty market in 2025 will be escalating jury awards in trials.

Coastal habitats, coral reefs and mangrove swamps, can reduce flood losses, according to a new Swiss Re Institute study that includes analysis of flood insurance claims.

Business interruption and climate change are two risks companies are watching in 2025.

MGAs provide coverage for emerging risks and must ensure administration functions keep pace with growth.

Emerging technologies are expediting aspects of the claims process from the inspection through the payment.

Key topics at the event included the talent gap, rising costs, extreme weather, connecting and caring.

AI-evaluated insurance claims denials can depend on characteristics of the claimant, not just the merits of their claim. AI may not be a reason or the only reason for a claim denial, experts say.

Technology and climate impacts are just two of the factors that could impact the auto insurance and collision repair industries.

Mark Debus, clinical manager of behavioral health at Sedgwick explains some of the reactions people are likely to experience as they process the impact of the LA wildfires.