Claims

Attorney Jason Rosenthal explains how the case may affect other insurance companies.

So far, the bots are popular conversation partners. Character.AI users have sent 36 million messages to Mario, a character based on the Nintendo 64 version of the video game plumber.

The damage has triggered the highest insurance payout in almost two decades, with experts warning that it could get worse.

The president of Embrace Pet Insurance writes that the costs associated with providing high-quality care to pets have risen considerably. At Embrace, there has been a steady increase in average claim amounts year over year, with a 13% rise in 2023 compared to the previous year.

By digitizing the payout process, insurers empower claimants to choose how money is received.

Automating the intake of unstructured data results in big improvements in efficiency.

The emerging area of connected insurance has the potential to help insurers prevent, mitigate, or lower potential risks relating to severe weather events.

Highlights including VYRD Insurance on smart home water damage detection, Principal Financial Group on claims processing and Travelers' work with ServiceNow.

Hi Marley reveals commonly asked questions after analyzing a sample of auto and property claims from its database.