Claims

With insurers storing vast amounts of potentially sensitive or embarrassing information, a risk mitigation culture must pervade the enterprise.

Inflated storage and towing fees, excessive medical treatment and auto glass fraud the most scrutinized, says NICB

Application to handle all claims submitted to ACE Private Risk Services under its personal and specialty lines.

Gone are the days when a single vendor—or even engaging two or three vendors—is a viable strategy.

Some of INN’s Women in Insurance Leadership award winners share the characteristics that they believe make a successful leader.

Blog to feature tips in areas of property protection, claims prevention and repair.

Could mobile apps be making insurance fun and friendly for the consumer?

Fifteen states will now implement Philadelphia Insurance’s ‘Chiropractor Malpractice Program.’

An online program can offer a return on investment and enhance a patient’s ability to self manage chronic health conditions.

If it costs more to process medical records, someone will have to pay those costs--but it doesn’t have to be that way.

While insurers still have to pour money and resources into developing for different mobile platforms, end-users have alleviated much of the pain.

NHTSA results reveal an increase in the level of drug use among fatally injured drivers.

In-memory analytics is blazing fast, but carriers also need to amplify human insight to realize the technology's potential.

With the health of investment portfolios an ever present concern, insurers should consider the tools they use to gauge financial health.

Beneath the buzz, insurers need to realize that a valuable technology opportunity exists.

As we look forward to a new year, the broad technology shifts bound to impact the insurance industry are already taking shape.

Insurers that successfully marry mobile technologies with social media in the front office and claims apps in the back will benefit from a distinct competitive advantage.

For insurers considering social media as a go-to-market strategy, the future is wide open.

Mobile technology platforms offer opportunities, but carriers need to craft a development strategy to avoid headaches.

The focus for insurance industry innovations in 2011 includes business analytics and data warehousing, cloud-enabled software-as-a-service and new mobility solutions.