Claims

The company held a webinar to discuss the liability a company can face for an accident that occurred while an employee was driving distracted.

After rebuilding balance sheets following a costly 2008, P&C insurers hope to not face further financial risks.

Insurers face an uphill battle when it comes to claims management, according to James Swayze, president and CEO of Symbility Solutions, Toronto. Swayze, who presented on the topic at the 2010 PLRB Claims Conference last week in San Antonio, presented results of a JD Power & Associates study that revealed 46% decline in client satisfaction scores for property claims between 2004 and 2008, and a rising claims process cycle time that averages 18.6 days to close.

NIBC reports staged-accident questionable claims skyrocket 46% from 2007 to 2009.

Insurers still focusing IT dollars on delivering core systems and much-needed support for the business side.

For the second consecutive month, the U.S. Bureau of Labor Statistics reports insurers reduced their ranks, and has seen a 3.2% loss in jobs over the past year.

Aon’s Investment Protection Insurance, the first policy written for space investors, covers satellite-related losses, including failure to launch.

The oil slick befouling shores in the Gulf of Mexico is also set to sully the insurance industry’s bottom line.

IT budgets aren’t growing, but critical needs are still critical. How do we know when to take the economic recovery seriously?

New report surveys the impact of aging U.S. vehicle fleet on policyholder decision-making and spending.

Mobile tool designed to help drivers following auto accidents.

Survey reveals that 74% of nation’s insurers are hiring.

INN announces a call for nominations for the 2010 Women in Insurance Leadership program.

ISCS SurePower Innovation Policy Admin Suite is a Web- and SOA-based program designed to automate underwriting and manage claims.

PMC Claim Center, also known as Guidewire ClaimCenter, is an end-to-end platform that can be used with all PMC technology.

The seeming over-abundance of accolades can obscure real business accomplishments.

In this final part of a series covering INN's 3rd annual INNovators program winners, the experiences of the Runners Up-MetLife and The Phoenix-provide a glimpse into the challenges to, and ultimate benefits of, innovation.

New Celent report says insurers are making slow, but steady progress remaking their core systems.

Conducting business in what is often termed the nation's epicenter for organized auto insurance fraudsters--namely, those who deliberately crash vehicles and falsely report injuries from auto accidents--is a challenge. For Florida-based Direct General Insurance Co., that challenge may have temporarily lessened somewhat, thanks to a recent eight-month investigation and resultant dismantling of an organized "crash ring."

For insurers like SafeAuto that heavily rely on online consumer engagement, robust application uptime and performance means the difference been competitive edge and sure trouble.