Claims

Carriers enter the new year with a sense of urgency to deploy faster, higher-impact capabilities aimed at enhancing underwriting, claims and customer interaction, says Aite Group.

Former chief claims officer Glenn Shapiro takes on a new role with telematics as a priority.

The back-to-back-to-back storms of Harvey, Irma and Maria tested the digital claims advancements by carriers like Allstate and USAA on a massive scale.

Artificial intelligence continues to be top off mind for insurance carriers, as they work collect new forms of data and interact with customers using smarter digital channels.

Car accidents are rising, and with them, insurance losses. Here's how carriers can adjust.

Insurtech will supply trip-based insurance for lost property and medical expenses to customers using Waymo's new ride-hailing service launching in 2018.

Insurer's new self-service portal offers injured workers real-time connectivity to claims professionals and access to a network of healthcare providers.

The insurer partners with California-based insurtech Carpe Data to further investigate incoming claims.

A November report finds consumers prefer that carriers determine premiums based on driver behavior, rather than traditional factors.

Home insurers have an opportunity to revolutionize their business like health and auto companies have with the Internet of Things.