USAA

The San Antonio-based insurer and bank has named Juan Andrade as its next CEO. The company's bank has suffered a series of regulatory penalties.

For the third time in five years, the Office of the Comptroller of the Currency issued an enforcement action against the beleaguered bank. It bars USAA from adding new products or loosening its membership criteria without evaluating the risks of getting bigger.

Amid steady customer growth, USAA's banking arm failed to make the investments necessary to satisfy either its regulators or some decades-long customers. Changes in the executive suite haven't fixed the problems.

The military-focused company, which operates an insurer and a $111.7 billion-asset bank, has tangled with regulators during Wayne Peacock's tenure. He will retire in the first half of 2025.

Darrius Jones is the new senior vice president of enterprise digital, design and innovation.

The insurer introduced the tech to accelerate claims and simplify the customer experience.

The partnership will further digitize the life insurance buying process for the insurer and its members.

The military-focused bank and insurance company has added more personalization and a search tool.

Other insurtech people moves: AIG, Aflac, Allstate, Hagerty and CCC.

In other news: Overhaul and Movingdots collaborate; Zurich Resilience Solutions adds DEI service; Vertafore names chief technology officer.