USAA

From Insuretech Connect in Las Vegas, dispatches on carriers' digitalization efforts.

The companies saw an opportunity to make subrogation more efficient, representatives said.

Carrier will work with the Geospatial Intelligence Center, which supplies aerial mapping hardware and software

Insurer will develop a service aimed at reducing distracted driving on the automaker's Dream Drive platform.

Digital has the potential to broaden the range of offerings from the company, says innovation leader Jon-Michael Kowall.

The carrier's AVP of operations and planning for claims started out in the back office, but felt a desire to see the business from the front lines.

Going live Oct. 1, the app allows car buyers to get insurance and loan quotes for a vehicle just by pointing their phone at it.

Chief design officer Meriah Garrett provides a look at the company's efforts to make mobile app and website design more user-friendly.

Carriers must compete on insights from consumer information, not just the convenience of digital-app services.

After thousands of unmanned-aerial-vehicle flights, the carrier sees even more use cases for the technology, says chief claims officer Ken Rosen.