Claims

The NAIC's three-year plan to adopt emerging technologies and a newly announced focus on distracted driving are sure to catch carriers' eyes.

Despite a harrowing surge in traffic fatalities, drivers appear to be getting worse at avoiding mobile-phone distractions, study finds.

The new program, "Zara," was developed in partnership with Spixii, a graduate of the carrier-sponsored Startupbootcamp accelerator.

Car insurers are leveraging a range of digital solutions to slow crash losses as Distracted Driving Awareness Month approaches.

The new platform is powered by RightIndem, a SaaS cloud provider of FNOL reporting technology.

Four out of five carriers don't have a plan for collecting, analyzing or securing the flood of data from connected devices, according to LexisNexis survey.

Business-wide transformation begins with a thorough diagnostic of competitive strengths and challenges that enables leaders to prioritize where they want to start.

The carrier is incorporating more third-party and sensor data into its new home coverage products, says SVP of personal insurance.

With enough information produced directly by vehicles, insurers can get most important information without making the customer work too hard.

The carrier piloted Snapsheet’s technology before launch, and found claims were settled up to 40% faster using the insurtech's software.

Puneet Bhasin arrives at the carrier by way of Waste Management, and will lead the company's new multi-year digital transformation initiative.

The former Esurance VP says incumbent carriers have an advantage in underwriting expertise and should explore emerging technologies to boost that.

Carriers must be careful stewards of data in order to mitigate the impact on consumer privacy, experts say.

IT jobs will be concentrated at the insurer's Cleveland and Colorado Springs locations as it looks to fill 7,500 total positions across departments.

Commercial insurer will make technology available to clients that reinforces proper lifting form, with the goal of reducing workers' comp claims.

With underwriting results deteriorating in personal auto, carriers hope to reduce risky habits among their policyholders.

Vendor’s technology searches for indicators as first notice of loss information comes in, giving users access to a business intelligence dashboard.

The Dwellbeing tool gives insureds a place to record usage data, giving customers a better sense of personal risk.

Carriers enter the new year with a sense of urgency to deploy faster, higher-impact capabilities aimed at enhancing underwriting, claims and customer interaction, says Aite Group.

Former chief claims officer Glenn Shapiro takes on a new role with telematics as a priority.