Policy adminstration

Purchase gives American Family increased access to new states and markets.

Stephen Halfpenny, formerly of Allstate and Munich Re, joins firm to lead Canadian business development.

Quote comparison tool presents local insurance outlets to auto owners.

Prudential's Individual Life CEO Jim Avery to retire upon the completion of the cash transaction.

By charting processes and performance as though it were a game, P&C and life insurers may have a cheap, engaging way to instill behavioral change within an organization.

J.D. Power 2012 Homeowner survey finds multi-policy owners most satisfied, but all add-on policies are not created equal in the retention equation.

New software integration product is designed to run financial models against an on-demand, cloud-based grid.

Claims processing remained the top compliance issue for P&C insurers, followed by rating factors and the cancelation of policies. In terms of life and health insurers, problems with claims processing stole the top spot away from compliant policy forms, which was reported last year as the biggest compliance issue. Failure to pay claims properly in accordance with policy provisions was only fifth on that list for life and health insurers.

Innovation Insurer upgrade designed to make the experience more customer-centric while decreasing operational and claims costs.

Tablet-compatible tool designed to prevent incorrect annuity application submissions.

The rare yet emerging data scientist is a hybrid of data hacker, analyst, communicator and trusted adviser, making him a powerful asset to an insurance organization.

Accumulation Builder Choice offers interest based on a market index, which is designed to provide market-based growth without the risk of participating in the stock market.

Dissecting the consumer experience to find the most important touch points and evaluate brand harmony can say a lot about a brand's ability to garner loyalty.

IRC study considers catastrophe- and noncatastrophe-related events over a 15-year period.

A new research brief from Strategy Meets Action outlines how ambitious insurer's investments are, why they're making those investments and what helps foster innovation.

The majority of insurance executives participating in a recent survey agree that effective networking requires ongoing practice and development.

With 2015 deadlines approaching, the NAIC recently conducted a pilot program with 13 insurers and shared some guidelines and best practices.

Given a $3 million-to-$5 million bump in budget, almost one-third of insurer CIOs would put the money toward analytics, despite already investing heavily in that area, according to “If I Had $5 Million… Where Insurer CIOs Would Spend Money They Don’t Have and Why,” a survey from Novarica.

The rate increase would be the third consecutive annual increase, according to the Insurance Information Institute.

Strategy Meets Action presents its Innovation in Action Awards, recognizing solutions that enable insurers to move beyond modernizing and optimizing to innovation and transformation.