Policy adminstration

Progressive, Nationwide, Marsh & McLennan and Hanover are among the insurers that received ratings updates.

A report says insurers will allocate more funds to policy administration, business intelligence and claims technologies in the coming year.

Do insurers need to adjust underwriting to address the findings that elderly drivers are more prone to side-impact crashes?

Insurers should attempt to increase customer penetration and retention as a means of expanding market share.

After 10 months on the block, new CEO decides to retain the group, saying he wants to build a "world-class financial advisory business."

The insurer is fined $200,000 for failing to adopt and maintain procedures for the prompt investigation and settlement of consumers’ claims.

A new report suggests that customers who rely on electronic billing and payment services are more loyal, and may be more inclined to purchase additional insurance products.

Tech solutions have been a Godsend for the insurance industry, but sometimes, common business acumen can trump the most potent technology.

As forces from the political right and left continue to clash, the goal to make health care insurance the keystone of its larger reform efforts now seems less critical to legislation a struggling administration is trying to pass.

The Centers for Medicare and Medicaid Services (CMS) currently is weighing all the options, but no ruling is expected until December.

E-onboarding helps new dentists join the CIGNA network faster, reducing time filling out paperwork by more than 85%.

The program insurer and underwriting management company will form Naxos Avondale Specialty Casualty Inc., a specialty underwriting management company.

AHIP says that some physicians who decline participation in insurance networks are over-charging patients.

Administration releases details of plan to regulate credit default swaps.

After much effort to implement standards, ACORD members in Australia officially adopt ACORD Messaging Library (AML) as the data standard.

Recent nationwide health care discussions continue to devolve into debacles, but industry experts believe in benefits.

Wendell Potter slams insurers for propagating fear and lies about health care reform.

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What should be the plum position for cyber-security experts is, instead, a rotten apple with a politically-compromised core.

Insurer settles dispute with Florida Office of Insurance Regulation.