Policy adminstration

Insurers should shift the focus of their ads from feel-good messages to what really matters to their customers.

Blaming medical costs that rose faster than expected, Aetna Inc. on Monday cut its 2009 profit outlook for the second time since June, and said its second-quarter profit dropped 28%.

List reveals an enlightening picture of what regulators are looking for—and finding—during market conduct compliance audits.

Sue Ericksen is responsible for the insurer’s IT vision, strategy and planning.

Robert Ingram will focus on driving the overall IT strategy for the insurer's P&C operations.

As competition intensifies and margins tighten within the insurance industry, carriers are recognizing the key to getting ahead is analytics.

Colorado State University predicts the formation of 10 named storms in the Atlantic basin prior to Nov. 30, with two expected to become major hurricanes.

Respondents in a Consumer Reports survey say Amica Mutual Group, USAA Group and the Chubb Group top the list of carriers offering satisfactory claims services.

Despite finding a potential buyer for its asset management business, a pair of the insurers lending units were downgraded by Moody’s to just above junk status.

While the rating for Markel International Insurance was affirmed, potential Aflac acquisition Continental American was placed under review with positive implications.

Though A.M. Best reports that the U.S. captive insurers' net income declined approximately 66% in 2008, the outlook for the captive industry is stable.

Robert Benmosche takes on the task of finding a way to turn around a company that lost almost $100 billion last year, and needs to repay the loan portion of a rescue package that swelled to $182.5 billion.

The new OS promises lots of new features that address the concerns of actual users, but a languid economy and the continued popularity of XP may delay widespread implementation.

NAPSLO member companies and their employees will gain access to the PLUS Curriculum, and PLUS will gain the benefit of NAPSLO’s surplus lines expertise.

Legislation seeks to excise consolidated returns penalty from the tax code.

AHIP responds to brickbats leveled at health insurance companies.

The center is intended to support growing interest in enterprise content management via Software-as-a-Service.

The comprehensive, Web-based application can be integrated to existing legacy policy systems.

Aon chosen for its innovation, and real-world approach.

Through PEO partnership, AlphaStaff client rates are lower than industry norm.