The agency says insurance ratings continue to emphasize intrinsic financial strength; does not expect government assistance when rating insurers.

If a slightly improved economy is lulling insurers into a sense of relative security concerning their customer-base, they need to think twice, according to a new report by Boston-based Celent. The report, “Insurance Customer Service Trends in North America,” notes that it has never been more important to keep the clients insurers have.”

Claims management efforts are inconsistent, especially when it comes to musculoskeletal claims, according to a new report.

Massive effort by 17 industry groups representing U.S. and non-U.S. insurers and reinsurers asks The Group of Twenty to differentiate them from banks, develop regulations accordingly.

S&P revised outlook on State Farm to stable; A.M. Best and Moody’s react to announcement that Liberty Life will coinsure its individual life business to Protective Life Insurance Co.

AIG chief acknowledges condition but says he will continue normal workload.

Positive rating actions are the result of improving market conditions, rating agency says.

The National Association of Insurance Commissioners’ newly elected officers will assume their duties Jan. 1, 2011.

Women in Insurance Leadership Forum keynote speaker, Guy Carpenter's chief economist Joan Lamm-Tennant, explains how insurers can best respond to a changing economic landscape.

Driven by visions of future savings, some enterprises are flirting with the idea of thin clients, but users will not be so easily parted from their desktop PCs and laptops.

Former AIG chairman and CEO held liable for two allegedly fraudulent reinsurance transactions.

The recent extension does little to address the long-term viability of financially hobbled flood insurance program.

Insurers may want to ensure consumer adoption of their mobile wares doesn't fall short of expectations, as experts predict banks will struggle without proper promotion.

Employee dedication and PolicyWriter’s market leading capabilities are credited for Adaptik’s third appearance in the ranking.

Individuals can securely purchase policies online and immediately print policies and ID cards.

A working group is tasked with finalizing a model bulletin to help regulators tackle stranger-originated annuity transactions.

Towers Watson says that while insurers have made progress in their ERM efforts, the industry still faces challenges.

Rep. Ed Royce lists specific "fixes" he wants to make in the law if the GOP seizes a House majority next year.

The BI solution is designed to help drive business improvements across the enterprise.

Facebook is suing some spammers, but will it really do any good?