Prudential's Bob Bastian looks back on the company's 150-year history and focuses on the opportunities ahead for the insurance industry.

Voice is having a resurgence as an engagement channel and insurance organizations are wise to examine the relevance of IVR more closely.

Improvements to workflows and operations boost customer service and help tailor products, making coverage more attractive.

Smartwatches and other wearable technologies have the potential to change the pricing of life insurance policies by offering better data about individuals' mortality risk, according to a new report by reinsurance company Munich Re and analytics firm Klarity.

The four largest deals had an average round amount of $46 million.

Insurers are seeing improvements in workflows, authentication and adjudication.

More policyholders are willing to share personal data if it lowers their insurance rates.

NEXT will use ZestyAI's property and wildfire models in its risk assessment processes.

Microsoft's CEO suggests that artificial intelligence agents could disrupt traditional SaaS models.

The latest Insurance Personal Lines Trends and Perspectives Report from TransUnion.

Though consumers are open to the use of AI in severe weather risk monitoring, trust and transparency is key, according to a 2025 Insurity report.

Stacy Brown-Philpot, former chief executive officer of TaskRabbit, has raised $172 million from investors for a new venture capital fund targeting underrepresented founders.

With 400,000 insurance professionals expected to retire in the next few years, attracting the next generation is vital. Laurissa Berk, director of global and experiential education at the UConn School of Business, shares how their institution is preparing students for insurance and STEM careers.

Artificial intelligence is helping insurers, agencies and more reform their talent recruitment efforts and tap into pools of Gen Z clients.

As talent needs evolve, carriers can upskill current employees and recruit expertise from outside of the industry.

Insurance companies can leverage Gen AI by balancing the business value and the human impact.

Coastal habitats, coral reefs and mangrove swamps, can reduce flood losses, according to a new Swiss Re Institute study that includes analysis of flood insurance claims.

Business interruption and climate change are two risks companies are watching in 2025.

New versions of AI are improving data management and decision-making processes.

The real challenge isn't in which technologies to adopt, but in identifying how to extract the most value from investments.