Insurers should look to revisit the roots of the insurance process.

Budgets for IT operational spending in the coming year will look better than the previous four years, but only by a bit, according to a new Computer Economics study.

The new platform is based on Backbase’s customer experience platform designed to help insurers deliver customer-centric, digital services.

Big data helps leaders measure and understand more about their business and directly translate it into improved decision making and performance.

Integration of four subsidiaries helps company de-risk its variable annuity business.

Pricing discipline, competitive pressures and loss cost inflation vary significantly across markets.

The nominees, selected by a panel of insurance IT executives, will be announced at the 2015 Novarica Council Meeting in April.

Chief Executive Officer Greg Case has been returning capital to shareholders at a record pace as revenue climbs.

Enrollments and the lack of widespread technological glitches on the website were cause for celebration within the Obama administration.

There is no one single form of virtualization – rather, different parts of the IT infrastructure require different approaches.

Big data and analytics are taking the P&C sector by storm. Strategy Meets Action’s report shows which tools and techniques are getting the most traction.

Health plan will provide employers with near real-time insights and recommendations.

To achieve meaningful benefits, first address the business priorities of the combined entity before merging technologies and systems.

With no access to online enrollment, GAO states that employers had to enroll through the help of agents and brokers or directly through issuers.

Armed with analytics, predictive modeling and big data, insurers like CNA are moving to take on application fraud.

A poll of insurance executives attending PCIA also found that suboptimal underwriting remains primary obstacle to corporate growth.

Insurers are facing a sea change as technology increasingly permeates consumer culture, creating more sophisticated expectations (see part 1), and those expectations are just one of several factors driving the demand for talent in the insurance industry.Jeff Rieder, partner and head of Ward Group, an operational consulting firm and provider of benchmarking and best practices studies for insurance companies, met with INN to discuss the optimism in the industry, the many factors driving the demand for talent, employment numbers, and some of the reasons insurers are having difficulty recruiting.

EMC Insurance’s Sara Richards explains the background and benefits of using the new SignOn Once push standard.

Guidewire technology aims to help deliver flexibility, enhance customer service and lower IT costs.

Insurers are coming to grips with security concerns about the cloud as they gain more familiarity with the technology and institute new best practices.