Investigators are still attempting to figure out how hackers acquired sensitive information from the servers of health insurer Anthem, the third-largest data breach in terms of compromised records (80 million) in history.

Joseph Smith, who retired from his post as CIO of Arkansas Blue Cross and Blue Shield last year, tells Insurance Networking News that while it’s possible a brute force attack could be the cause of the Anthem breach, most CIOs are aware that the most common vector of attack is poor data habits from associates within the company.

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