Straight-through processing still feels out of reach for some in the insurance industry. Carriers wrestle to provide a fully automated, end-to-end means of serving their customers. But progress has been made and insurers are beginning to take advantage of STP to increase customer value and reduce their own costs and efforts.

This web seminar will detail how to implement STP using the example of disability insurance. For customers entering long- or short-term disability claims, time and energy are of the essence. Many simply want to enter their information using an online form, hit submit, and automatically land on a screen letting them know that the claim has been approved and the date and amount of their first payment. And, for many common claims, this scenario is absolutely possible.

In this 45 minute webinar, Barry Duffy, Claims Product Manager for FINEOS, will walk through the building blocks for straight-through processing for disability claims, including:

  • Digital intake
  • Member verification
  • Coverage verification
  • Document verification
  • Medical authorization and verification
  • Analytics driven segmentation
  • Automatic calculation and disbursement

Key Speakers

Barry Duffy
Claims Product Manager, FINEOS
Chuck Johnston