Automation in Insurance Operations has continued to evolve and the adoption is increasing at break-neck speed, both in volume and sophistication. Robotics Process Automation has proven to be a technology that continues to deliver on the low-hanging fruit, quick wins and immediate efficiencies. But with risk management and decision-making at its core, the insurance industry also has the opportunity to take advantage of unstructured data sources. Early adopters that are on the path to augmenting Robotics and Desktop automation with Cognitive capabilities are automating decision making and automating interactions.

Join this webinar to learn:

  • What is Robotics Process Automation (RPA) & how is it related to Desktop Automation, Machine Learning? – The Transition to Digital Labor
  • Views on Automation Barriers in Insurance
  • How Cognitive can enable disruptive decision making in an insurance company & use cases
  • Are you optimizing a sub-optimal process by just applying Robotics and/or a point solution OR are you taking a holistic automation approach for a function - UW / Claims / Policy Servicing / FNOL / Subrogation with user experience at its core and re-tooling the function?

Key Speakers

Pat Speer
Principal Speer Content Strategy & Development LLC
Glenn Finch
Vice President and Cognitive Innovation Officer IBM
Ellen S. Yoon
Global Cognitive & Analytics Insurance Leader Partner, Global Center of Competence IBM Global Business Services