The 2026 state of online payments

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Based on a nationally representative survey of 2,000 U.S. bill payers, this ebook reveals the evolving expectations shaping the digital payment landscape.

Inside, you'll discover:

  • Which digital payment channels are surging and which are stalling
  • Age, income, and bill-type insights to better tailor your policyholder engagement
  • Common friction points keeping payers offline and how to remove them
  • Surprising behavior patterns, like the most popular day of the week for bill payment and what's driving AutoPay adoption

Get the insights you need to meet policyholder expectations and drive digital transformation.

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