Analytics

45,800 jobs were added to the IT sector in the past 12 months, but the financial services industry has seen a decrease of 25,000.

Core systems renewal and improving the customer experience help optimism hold the lead over pessimism.

Borders of the office are being redefined forever by collaboration and engagement on Web platforms

Insurers contemplating integrating mobile platforms into their enterprises must take heed of this disturbing trend and make tough calls.

Insurers fail to pay timely benefits because life and annuities business units’ motives for discovery of insureds’ demises differ and their separate blocks are administered on siloed platforms.

Doug Cox, director of GMC Software Technology, discusses unified communication strategies.

In an effort to assist its producers in managing their pipelines and communicating with carriers, one agency implemented enterprise social networking tools.

By its nature, the military requires its personnel to be constantly on the move, and USAA seeks to move just as quickly-if not faster-with its mobile offerings.

The insurance industry is well positioned to exploit the ongoing explosion of data.

Insurers need to figure out how to use new collaboration tools.