Including AI as part of a training program can create a more personalized learning experience.

Artificial intelligence helps insurance brokers expand solutions for small business owners.

Cournoyer is the chief information and operations officer of bond and specialty insurance (BSI) at Travelers. She is a Women in Insurance Leadership 2024 honoree.

Insurers using AI to enhance their customer service need to set specific goals, identify assets and focus on ethical practices.

Even though Gen AI adoption in the Japanese insurance industry may still be in its infancy, most major insurance companies have already incorporated some technology.

The home inventory data management platform has added features plus enhanced AI capability to detect items and compile information automatically.

Farley discusses his philosophy around human-centered artificial intelligence and how the supplemental insurer is focused on customers when it comes to innovation.

As the industry faces a talent crisis, insurers can attract underwriters with digital innovation and robust skill development opportunities.

Jess Keaney, chief product & technology officer of Duck Creek, discusses how technology is making the insurance process more transparent and even more empathetic for policyholders

Are deepfakes threatening the insurance industry? Some experts suggest a second layer of verification may be needed to combat altered materials in claims processing.

AI governance can help minimize potential risks from bias, help identify fraud and maximize benefits for customers.

Insurance companies applying AI to handle claims functions are seeing changes for both their staffs and policyholders.

Applying AI to insurance claims processing improves its predictive analytics, use of predictive models and control of costs.

INSTANDA crowdsourced insights from veterans, innovators and startups navigating a vastly changed insurance landscape.

Factors shaping life insurers' approaches to investments in technology.

Ariel Re, Hiscox cyber consortium; Swiss Re Gen AI underwriting assistant; Liberty Mutual Reinsurance announced a partnership with Safehub and more insurtech news.

Capgemini Research Institute's World Property and Casualty Insurance Report 2024 indicates insurance executives see the potential benefits of AI and ML but underwriters are concerned about overcomplexity and data integrity.

Startup life insurance brokerage launched in 2021 adds new capability as it expands its reach of carriers and agents using the service.

Four strategies for insurance companies aiming to leverage AI's potential.

The top five states have an average of 489.8 AI-related online searches per month for every 100,000 residents.