The technology delivers value through sorting data, prioritizing claims, responding to policyholder lawsuits, and more, according to industry experts.

Agentic AI is emerging from pilot phases into real-world deployment

Mismanaging data and high costs are keeping carriers from benefitting from better claims handling, according to industry experts.

Climate risk models, which are widely used in the insurance industry, don't typically make detailed projections for extreme heat.

AITC co-founder Scott Harrison tells NAIC working group to avoid uncertain, imprecise definitions that could confuse compliance efforts.

Aon launches a broker copilot; Munich Re partners on AI and more insurance news and career moves. 

Kimberly Burdi-Dumas, VP of insuretech at DocuSketch, shares how tech is impacting insurance.

The 2024 Most-Used Apps Behind the Wheel from CMT shows Google and the Camera app are the most-used while driving.

AI is reshaping key aspects of property restoration, from initial assessment to project management, documentation and even customer communication.

McDermott Will & Emery, a global law firm with an insurance specialization, watches concerns around the industry's implementation of AI and the broader challenges of insuring against climate risks. Digital Insurance spoke with a partner in the practice.

As customer expectations change, insurers must take a proactive approach while being responsive to their needs and AI can help.

Peter McMurtrie, partner in West Monroe's insurance practice, discusses broker M&A.

USAA and Intact Financial topped Evident's list of 30 insurers, about half from the property and casualty business. AXA and Allianz topped the overall list.

Shanna Barlow, director of the digital and technology product team at The General, spoke with Digital Insurance about how the insurer approaches innovation.

Third-party vulnerabilities are an understated cybersecurity opening facing insurers in 2025, pushing many to take a new approach to defense planning.

An executive from AU10TIX, an identity verification service that recently partnered with Microsoft to serve insurers' authentication needs, added that deepfakes are a top threat.

The insurance industry is seeing a disproportionate increase in liability claims compared to a rise in general inflation.

In an interview following remarks at Insurtech Insights, Lucy Pilko, CEO of AXA XL Americas, elaborated on what the insurance industry needs to benefit from AI in its operations.

Tech isn't a replacement for strategy or a substitute for process design. And it won't deliver results without the right people behind it.