The findings of a new survey show that many field agents think the technology tools provided by their organizations are not evolving as quickly as their needs are.

Nearly two-thirds of carriers surveyed overall are adopting AI and machine learning technology.

Here’s a look at two use-cases for AI in health insurance that are starting to make headway.

The global chatbot market was valued at $1.17 billion in 2018 and is expected to reach $10.08 billion by 2026, expanding at a compound annual growth rate of 31 percent, according to research firm Reports and Data.

The life insurer's DevelopU initiative, an internal university, helped it shift from "what happened" to "why it happened," speakers said.

Data quality and customer-centricity are crucial to getting value from initiatives.

Working with the insurtech Flyreel, new policyholders will be able to provide crucial data to the insurer.

Seven-year initiative aims to build predictive and personalized solutions to help members manage health issues.

The global value of insurance premiums underwritten by AI have reached an estimated $1.3 billion this year.

We went to Asia to ask some leading investors, financiers and technology executives for their take on what the global herd doesn’t fully appreciate—yet.