Courtney Hoff Dockerty

Travelers, Nationwide and Aon lead a collection of new partnerships and acquisitions that will leverage tech to attract customers.

Insurers are redoubling their efforts to attract and recruit new employees from Gen Z, as the industry contemplates as many as 50% of current insurance professionals retiring in the next 15 years.

Cybersecurity is a major concern for insurers, with a recent shutdown at AFI due to suspicious network activity showing how close to home a cyber threat can be.

Insurtechs launching an ethical AI consortium to set guidelines for AI use and actuaries considering the pros and cons of the new technology are among the ways AI is changing insurance.

The workplace in insurance today bears little resemblance to what it was just a few years ago, as the latest cultural shifts alter the landscape.

The need to provide an outstanding customer experience is key in an industry where the client is only one step away from potential disaster.

'Crypto' and 'volatile' currently seem to go hand-in-hand as the insurance cautiously navigates a 'wild west' crypto landscape.

Venture capital investment in insurtech has been big business. Here's some of the views from these key players in the ecosystem.

With a wealth of data at their disposal via the Internet of Things, insurers are exploring the multiple ways the technology can help advance their business.

M&A activity in the insurance industry has been on the rise in the last two years and is likely to stay strong through 2022 and beyond.