Danni Santana

Study suggests predictive analytics to combat the problem, helping carriers shed unwanted policies and validate client information.

But producers seek better marketing tools and onboarding help rather than portals and mobile apps, says Celent research.

Farmers' subsidiary begins new core instillation with its dwelling fire and specialty homeowners lines.

Initiative pushes customers to adopt autonomous driving features for auto premium discounts.

Carriers need guidance from outside the industry to truly get digitalization, says Munich Re exec.

Move reinforces company's efforts to develop digital capabilities that meet the expectations of customers and distribution partners.

Insurers work with the e-commerce giant and other voice-assistant providers to open new customer channels.

Home and auto insurer adopts Duck Creek's AgencyPortal, Turnstile, and AgencyConnect technologies.

Move continues industry trend of carriers leveraging voice assistants to better connect with customers.

Mobile, telematics and analytics are among the technologies reducing the need for human intervention in claims.

Alliances on renter's and pet insurance allow wide range of services, especially on mobile, says SVP Jennifer Marhalek.

The mulitline insurer will roll out new policy and billing systems by the end of this year.

Several other carriers previously have partnered with the startup group.

Insurer adopts Elafris's virtual agent platform including chatbot technology

The Signal mobile app, available in Arizona, measures driver attentiveness in addition to traditional metrics.

Insurer signs multi-year agreement with Human Longevity to offer genetic mapping to customers.

New platform allows customers to review insurance rates, coverage plans and customer feedback on carriers’ products.

Acquisition of Simply Business equips the insurer with a digital distribution platform to help expand its small business line.

Committee members will work to keep regulators up to date on new products from startups and established insurance industry players.

P&C insurer continues long-standing relationship with vendor, in efforts to enhance online customer experience.