Diana Manos

Patients appear willing to pay extra for digital healthcare services, but they aren’t ready to rate those encounters as better than a one-on-one encounter with a doctor.

Blue Cross and Blue Shield of Louisiana, the New Orleans Business Alliance and Ochsner Health System are looking for startup companies with innovations that can solve social isolation in older adults.

Blue Cross Blue Shield of Massachusetts will now be putting digital cognitive behavioral therapy to use to help its members struggling with depression, insomnia, stress and anxiety.

Identity and access management solutions are playing a growing role in protecting against cyberattacks in the healthcare sector, experts say.

Administrative complexity is the biggest contributor to overall healthcare waste in the U.S., according to a new study published in the Journal of the American Medical Association.

Value-based care depends on measuring and reporting outcomes, but doing so is causing burnout in physicians.

A year-long pilot in Sacramento will enable members to get free rides to medical appointments, lab and radiology visits and to pharmacies.

MercyCare Health Plans will deploy a cloud-based solution to streamline its Healthcare Effectiveness Data and Information Set (HEDIS) submissions.

As Hurricane Dorian bears down on the U.S., some health payers are moving to assist members in the wake of expected storm impact and lack of access to health services.

Blue Shield of California is the first payer to sign with a new value-based care collaborative with healthcare services company Altais and health IT company Aledade.

Utilization and care management solutions have been around for decades, but today’s health plans are looking for newer breakthrough technology to help them negotiate today’s changing market.

Blue Shield of California is partnering with a company that is making use of telehealth services to enable follow-up care for home care visits by physicians.

Most organizations are in the process of transitioning to the cloud, and this is making it difficult for IT departments to monitor security.

About a dozen health plans will join Apple, Google and Microsoft to test a new private sector implementation guide for Blue Button 2.0.

More payers are looking for unique ways to engage members, including the use of voice-activated artificial intelligence.

Jordan Bazinsky of Cotiviti says the need to inherently trust information is essential to gain trustworthy insights.

Cigna Ventures is leading a $23 million investment in GNS Healthcare, a specialized artificial intelligence company.

The health insurer and the Atlanta University Center Consortium—the oldest and largest consortium of historically black colleges and universities—are partnering to help students become data analytics experts.

Blue Shield of California and Solera Health have teamed up to offer a new free digital therapeutics program to members.

Blue Shield of California and Landmark, an in-home senior care company, are using data analytics to drive care for the health plan’s most vulnerable population.