Patient engagement

Patients appear willing to pay extra for digital healthcare services, but they aren’t ready to rate those encounters as better than a one-on-one encounter with a doctor.

Blue Shield of California and Solera Health have teamed up to offer a new free digital therapeutics program to members.

Policyholders generally are dissatisfied with the apps that their insurers are providing, according to a new study by J.D. Power.

Payers are establishing innovative ways to provide better care and improve the overall patient experience, according to America’s Health Insurance Plans.

For healthcare payers, the answer depends on more than just saving money—optimizing health should be the basis for adoption.

CVS Health has a new health program perk for its customers, thanks to a collaboration between its recently acquired insurer and Apple.

Aetna has signed on to the Synaptic Health Alliance, a group started by Humana and four other insurers earlier this year and which is also adding hospitals.

Health insurer Cigna is launching a mobile app to connect members to its Healthy Pregnancies and Healthy Babies prenatal program.

Healthcare insurance giant plans to an integrated EHR for its 50 million fully benefited members leveraging Rally, its health and wellness platform.

The wearables company has created the platform for health insurers, employers and healthcare delivery systems.

The goal is to avoid traditional time-consuming tasks of communicating via fax, mail, email, courier and web portals, while reducing costs and speeding processes.

Program will speed identification of appropriate tests, accelerate prior authorization process.