Grace Crane

Increasing economic losses are widening the uninsured protection gap.

The 2024 U.S. Claims Digital Experience Study found that mobile apps yield the highest scores in customer satisfaction in claims reporting, submitting photos and receiving claims updates.

Both businesses and individual users are at risk of identity theft when using social media.

A study by the D.C. The Department of Insurance, Securities and Banking reveals an average premium gap of $326 between Black and white drivers.

The primary point of impact correlates to the claims severity for EV and ICE vehicles, according to Mitchell's 2024 EV Collision Insights report.

TransUnion's 2025 Outlook report reveals that personal and commercial auto and property insurance shopping jumped 16% or greater.

Elad Tsur, former CEO and co-founder of Planck, shares his insights.

Average repair cycle time for claims is down, but the average repair cost and premiums have increased, according to the 2024 U.S. Auto Claims Satisfaction Study.

Only 5% of global carriers are "best-in-class" for customer satisfaction, according to the Capgemini World Life Insurance Report 2025.

Investors and insurtech professionals share their insights and predictions for next year at the 2024 ITC Las Vegas Conference.

Many customers have challenges with their financial health, according to J.D. Power's individual life and annuity studies.

The risk management platform will be integrated into Duck Creek's SaaS suite of insurance technology products.

Data from Neptune Flood reveals the lack of coverage from homeowners and business owners facing the storm's deadly destruction.

Erin Slater, head of financial services strategy with Quad, shares how firms can find the balance between innovation and privacy.

Despite shopping rates reaching a record high, clear communication strategies can mitigate carrier switches, according to the 2024 Home Insurance Study.

Panelists in Send's most recent webinar highlight the importance of high-quality data in climate risk assessment.

Technology and data can help carriers demystify complex financial products and improve accessibility to address the life insurance gap.

Now weakened to a tropical depression, Francine will continue to travel inland in the southeastern U.S.

Recognized as one of the leading global insurtechs of 2024, KYND helps demystify complex cyber risk analysis.

CAC Specialty's Michael Prindle, SVP and leader of complex property, shares his insights.