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The ongoing focus on engaging existing customers and attracting new ones will drive demand for social media analytics over the coming years.June 5
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Similar to 2017, a common thread is disillusionment about technology or the companies behind it.December 26
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The insurer will leverage the university's research in the Internet of Things, data science and machine learning to help improve the life underwriting process.April 16
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The NAIC's three-year plan to adopt emerging technologies and a newly announced focus on distracted driving are sure to catch carriers' eyes.April 13
Associate Editor
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This week's Congressional hearing is likely to lead to new federal regulations aimed at all companies that collect personal identifiable information, including carriers.April 12
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Carriers must be careful stewards of data in order to mitigate the impact on consumer privacy, experts say.February 8
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The insurer partners with California-based insurtech Carpe Data to further investigate incoming claims.November 29
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The insurer will continue to improve its machine learning technology as it adapts and learns from customer inquiries.October 18
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With data warehouses and modern reporting tools, insurers are better equipped to understand the impact of the catastrophes.August 29
Research directorCelent
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The units allow the insurer to quickly move into devastated areas and service policyholders.August 29
