Joe McKendrick

Extreme approaches to BYOD belie its basic enterprise appeal.

A new study from Deloitte outlines what employees want, and it takes more than social media and new technology to deliver it.

Despite excitement surrounding the topic, lack of expertise and understanding regarding big data analytics tools are holding back its potential.

In a new survey, marketers agree that a better relationship with the technology department will enable them to do more and get better results with their programs.

Vendors are beginning to prepare for the growing demand for enterprisewide social CRM.

Here's what BPM can and should mean to your organization.

Implementing mobile can be an expedient process, but reaching mobile customers requires a completely distinct mindset from mobilizing field-service employees.

A new report outlines the incentives behind four stages of analytics implementation.

For insurers, evaluating elasticity requirements when looking into the cloud may lead them to hold back.

In the next couple years, social projects with clear business objectives that allow for quantifiable ROI will be an unavoidable goal.

Demand is outweighing supply for data experts who can connect the dots behind big data usage, but where will a growing supply come from?

Recent survey recognizes that security extends well beyond IT among best-practice companies.

Cloud is on everyone's radar—but not yet in everyone's data center.

Instead of trying to bunker your systems, Deutsche Bank's head of IT security urges open, frank discussions as the best resolution to security issues.

A well-grounded IT architectural approach provides the agility required to foster rapid growth.

Applications, data security, hidden costs; here are the pros and cons of engaging or resisting a cloud migration.

Cloud, mobility and analytics require a focused, enterprise approach—here's how to deliver.

Cloud storage and analytic capabilities could reassign the health insurance industry to the role of data intelligence intermediary.

For one insurance company, a hurricane inspired IT managers to build a better business continuity solution.

Three measures of a customer’s worth using analytics that might lead you to question age-old business paradigms.