Joe McKendrick

Outsourcing may be down a bit, but there's a compelling value proposition in the idea of looking to cloud providers to acquire bite-size chunks of services when needed, paying only for what is used, when it is used.

Is there technology out there that can save insurers from mistakenly classifying luxury automobiles as farm vehicles?

Social CRM may ultimately lose its cachet, but until then, the insurance industry is just beginning to explore the possibilities this new dimension of data provides.

The OS is something we're thinking less and less about, as we focus on higher parts of the stack.

With a focus on growth rather than simple cost-cutting, insurance CIOs are trying to deeply change the mix of capabilities, knowledge and assets within their organizations.

USAA's corporate culture fostered on the inside is reflected out to the market.

Insurers will be challenged to make work on legacy systems as interesting and fulfilling as any social networking startup may be.

Five Key Points That Should be Part of Every Social Media Policy

Without dirt-cheap storage, there would be no Big Data. And no cloud for that matter, either.

Organizations need to defend their data assets against internal threats, not only disaffected workers but also trusted administrators who hold the keys.

SOA has seen a resurgence, largely because most insurers are contemplating a move to cloud – public, private, or hybrid – and need the supporting infrastructure to make it viable.

To compete for skilled IT pros in this reviving economy, insurers will to market themselves as great places to work, and offer open, flexible working arrangements, likely with compensation tied to performance.

Cloud computing may help meet some the challenges that are arising from Big Data.

Shockingly, there is a stunning disconnect between consumers who are increasingly concerned about data breaches and the boards responsible for preventing them.

Idea management systems are just one option for insurers looking to innovate and stay ahead of the competition.

The emerging social aspect to MDM makes insurers’ strategies around collecting and retaining data gleaned from social media engagements all the more important.

While cloud may have turned the IT world upside down, the basics of business continuity remain the same.

Social media may still be thought of as a separate emerging technology by insurers, but soon it will be the norm.

While the number of records breached dropped from 2009, the overall number of breaches rose to its highest-ever level.

Good governance is the key to keeping MDM initiatives on track at Protective Life.