In a new article, Richard Levick, Esq., a crisis and public affairs communications specialist, wonders out loud if the data security debacle suffered by Sony Online Entertainment services could have been managed more effectively.
Sony's crisis of confidence may reflect issues that are pervasive throughout many corporate cultures. Levick cites 2010 Carnegie Mellon University survey of corporate directors and executives that reveals “a stunning disconnect between consumers who are increasingly concerned about data breaches and the boards that are ultimately responsible for preventing them.”
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