
Joe McKendrick
Dig In contributorJoe McKendrick is an author, consultant, blogger and frequent Digital Insurance contributor specializing in information technology.

Joe McKendrick is an author, consultant, blogger and frequent Digital Insurance contributor specializing in information technology.
Embracing the cloud will make the transition to digital processes less painful.
The pressure is on to go digital, but staffing and budget headwinds mean that tech leaders must think on their feet.
Examples of insurance processes being automated through RPA include first notice of loss, fraud checking and policy renewal.
Pessimistic about their preparation for disruption, insurers are ramping up their innovation efforts to match what new entrants are doing.
As technology supplants old insurance jobs, new opportunities are available for enterprising individuals.
Companies are lured in, spending oodles of money on functions and features they dont really use to their full advantage early on in the transformation process.
DARPA predictions include the possibility that devices or applications will be capable of being launched by human thoughts.
It's not just for software engineers.
When it comes to launching an internal startup such as an insurtech operation, a separate organization, with its own culture, is needed.
As AI and machine learning encroach on the insurance business, business cases are formed.
Companies that don't find incumbents to partner with them face a tough road.
The challenge for insurance companies is that tech talent is a precious commodity, especially at a time when moving into the digital realm and exploiting data analytics is crucial to success.
Insurer's conversion to Salesforce prevents end users from having to improvise ways to cobble together data.
As automation increases, its not that jobs will be entirely eliminated, its more likely that jobholders will see the nature of their tasks shift away from repetitive tasks and toward people-oriented tasks.
Insurers can benefit from a re-orienting of traditional markers of business success for the digital age.
The challenge for insurance IT managers is to sell their workplaces and companies as cutting-edge opportunities for IT professionals.
Many organizations, especially insurance companies, have been attempting to straddle the (little-D) "delta" between enormous stores of legacy assets and 2010s-era digital demands in recent years.
Insurance technology is increasingly resembling that of the Amazons, Googles and Facebooks of the world responsive, smart and adapting from sub-second to sub-second to changing realities.
The sweet spot for insurers' online distribution efforts and startups looking to innovate may be the small business insurance market, study finds.
AI may not be a perfect fit for insurance companies, at least not yet.