
Karen Monks
AnalystKaren Monks is an analyst in Celent's insurance practice, and can be reached at kmonks@celent.com.

Karen Monks is an analyst in Celent's insurance practice, and can be reached at kmonks@celent.com.
Insurers must recognize that for some consumers, offering value in exchange for their data is a key attraction.
The Insurance Team recognized fifteen model banks across five categories: Digital; Data Mastery; Legacy and Ecosystem Transformation; Innovation and Emerging Technologies; and Operational Excellence.
A fruitful group discussion on social media among ACORDLOMA attendees unveiled shared experiences and progress being made with social business.
With the costs and risks of dealing with closed insurance blocks increasing over time, insurers need to begin planning ahead.
Properly going through the steps leading up to an IT project, means that by the time actual work begins, the battle should be more than half over.
Todays new business and underwriting systems offer broad functionality for producers and underwriters, and with the right strategy, could lead to big wins for both down the road.
Insurers that were most happy with their IT services vendor felt they had a true partnership with their vendor.