Michael Shashoua

The state has consistently ranked in the top two of the Insurance Institute for Business & Home Safety ratings for the past 12 years. Some of its building code rules are even stricter than internationally accepted standards.

The state's governor and a challenger running for insurance commissioner are calling for a new look at building codes that were weakened by the state's legislature in the past couple years.

Public policy and tax experts from the consultancy said local ties may help insurers' standing with Congress, and Republicans' push for tax cuts could negate party members' negative views of big business.

AI-based customer service technology company provides insurers with more sophisticated assessment of claimants needs and how to serve them.

As carriers get more experience with implementing new AI technology, they are becoming proactive about meeting regulation and ethics standards before outside forces impose them.

Digital Insurance spoke with Mike Causey, North Carolina's Commissioner of Insurance, about conditions on the ground following Hurricane Helene, and his department's work on relief efforts and damage claims.

State and federal relief efforts are stepping in to help areas hit by Helene that are not covered by flood insurance.

Startup launched in 2023 with Loss Scan, an AI-based product that organizes and presents loss run data, helping agents and carriers identify insureds with risks they can cover.

Travelers annual survey of 1,200 business executives found that 62% were most concerned by cybersecurity risks, and more businesses are getting cyber insurance coverage.

A member of a homeowners association explained the higher cost, lower coverage plan it now has, and supported Consumer Watchdog's advocacy.

Consumer Watchdog officials, in remarks before and during a hearing of the Assembly's Insurance Committee, stressed requiring insurers to provide standard policies to homeowners who fireproof their property, countering Commissioner Ricardo Lara's proposed deal with insurers promising more coverage in wildfire distressed areas.

USAA, MMG Insurance and Munich Re executives spoke about these insurers' efforts to model risk and use data proactively to serve policyholders and prevent bias.

Andrew Mais, who also serves as president of the state insurance regulators group, acts on recent floods in his state.

The Community Rating System encourages communities to exceed the standards set by the National Flood Insurance Program.

Melanie Kolp, senior vice president and chief technology officer of Technology Enterprise Solutions at Nationwide, leads the insurer's efforts to get the most out of Gen AI capabilities while ensuring regulatory compliance and data security.

Claims processing failings are the biggest reason for insurance policyholders wanting to switch carriers, a survey by insurance.io finds.

The Toronto-based embedded insurance platform startup aims to make the distribution format more profitable for insurers and better at serving policyholders.

The scope and complexity of data makes Gen AI a useful tool for insurance companies to get and manage relevant information for a variety of functions.

Gen AI-powered risk mitigation applications provide predictive maintenance and draw on monitoring technology to reduce claims and risk.

First in a series on how the insurance industry now sees Gen AI and its potential.