Customer experience

Oracle is throwing some cold water on the NFC hype; says tech’s performance too slow to be workable as an instant enabler of contact-less payments.

Too many agents are self-oriented, focusing on products instead of on client needs, expert says.

Life insurers may benefit from this trend if they provide products that meet consumers' demands, according to a Northwestern Mutual Life study.

Despite the highly publicized breach, Alliance Data's Q1 net income surged 85% to $86.4 million, from a year earlier.

Markel Direct to offer clients new product innovation, increase share of the business insurance market.

Columbian Financial Group (CFG) has expanded on its deployment of the ALIS Policy Administration System, created by FIS Software Inc., a provider of enterprise-level, end-to-end policy administration systems for life, annuity, pension and health products.

Insurance Technologies LLC, a provider of sales automation solutions for the financial services industry, has released Version 2.0 of VisibleChoice, its multi-carrier annuity sales and research solution with a new look, enhanced features and added capabilities.

Insurance enterprise solution includes software, services, hosting and maintenance.

New website designed to speed enrollment of medical and behavioral health physicians, as well as small practices of five or fewer physicians.

The technologically-conservative North American life insurance industry is finally recognizing the value of automated underwriting platforms.